Troubleshooting fabEE

If you run into problems either with the installation of fabEE or with any particular function then please don’t hesitate to post in our support forums at Get Satisfaction or drop us a line at support@purple-dogfish.co.uk.

Common Problems & Issues

General hints and tips for problems you may have or issues you might come up against. We’ll add to this list as appropriate and eventually transfer them to a Wiki at http://fab-ee.com.

You have set everything up and it looks like you can log in but no member records are created

Make sure that the Post-Authorise and Post-Remove Callbacks in the Facebook Application setup are correct. In this case make sure that once you have corrected the callback URLs you remove your application from the list that you have authorised before you connect again. This is because your ExpressionEngine member record is only created when your site is first authorised. You can remove it by logging into Facebook and going to Settings > Application Settings.

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